Return Policy
ALL SALES ARE FINAL. NO RETURNS, REFUNDS, EXCHANGES OR CANCELLATIONS CAN BE ACCOMMODATED.

Shipping|Handling and Delivery
International customers are welcome. Estrada Enterprises dba Diva by Design ships worldwide! Shipping and handling charges for standard sized dresses (0 to 16) varies per your location and the weight and size of your shipment. Average costs for (U.S. domestic) is $30 to $55.00. International shipping and handling fees varies. For an accurate adjusted shipping rate, simply complete your purchase with applicable postal code and the shipping calculate will adjust the rate accordingly.   All orders are shipped with full insurance to protect your investment. Tracking details are provided once your order is prepared to be shipped. International customers may incur and are responsible for any VAT or duty fees associated with shipments.

International packages may experience some unforeseen shipping situations (i.e. packages held in Customs for clearance, and/or plane delays due to mechanical or weather conditions, etc.).

Delivery Dates

Avg. eta for bridal orders is 90 days. Delivery times are based on the time of year, time of the month, and availability of fabrics and materials. We encourage all customers to order bridal and/or formal dresses well in advance of the wear date. We provide ESTIMATED delivery dates. As such Estrada Enterprises dba Diva by Design IS NOT RESPONSIBLE and/or LIABLE FOR ANY SHIPPING RELATED ISSUES OR DELAYS. Situations such as those are beyond our control.  Estimated time of arrival dates, are included on product listings.We will make every effort possible to meet desired delivery/wear dates.   However, RUSH ORDERS CAN NOT BE ACCOMMODATED. We ask all customers to plan as in advance of your event as possible and allow ample time for your bridal order to be completed. Estrada Enterprises dba Diva by Design  IS NOT RESPONSIBLE for ORDERS THAT ARRIVE IN CLOSE PROXIMITY OF THE EVENT DATE OR THAT ARRIVE LATE DUE TO ORDERS PLACED TOO COSE TO THE WEAR DATE. Estrada Enterprises dba Diva by Design reserves the right to refuse or cancel any order deemed appropriate at any time in the transaction process.